Team of experts, ready to help
Join meeting here for your demo, support or onboarding session.
Ms. Deepa
Lab Automation Guide
Mr. Hari
Lab Automation Guide
Mr. Ashu
Lab Automation Guide
Mrs. Shalini
Customer Success Specialist
Ms. Priya
Customer Success Specialist
Ms. Riya
Customer Success Specialist
Ms. Aarti
Customer Success Specialist
Mrs. Kirti
Customer Success Specialist
Mrs. Pooja
Customer Success Specialist
Mr. Abhishek
Support
Mr. Saubhik
Support
Join a meeting
GSTIN: 29EJXPS5100K2ZE
Posted as of 27th May 2026
Last updated as of 27th May 2026
A valid support ticket is required to avail support services. No support shall be provided without an active support ticket. This helps us track issues properly and provide timely resolutions.
Customer support services are available only from Monday to Friday between 10:30 AM to 5:30 PM, excluding public holidays and company-declared holidays.
Customers are strongly advised not to share their login credentials, passwords, OTPs or account access details with anyone, including Labsmart support staff.
Support shall primarily be provided through secure remote assistance tools such as Anydesk or UltraViewer. Customers are required to come online on such platforms in computer for support, troubleshooting and assistance.
To ensure customer's personal data safety and accurate issue resolution, support is not provided through mobile screen sharing applications.
We request all customers to maintain respectful and professional communication with our support team. Labsmart reserves the right to restrict support in cases involving abusive, threatening, or inappropriate behavior.
If you need help understanding our support policy or wish to raise a support request, please reach out. Our support team is always ready to help.
