11AM - 5PM, Monday - Friday.
Turn around time: Best effort.
Recommended way to get support:
How to book a paid support session?
What NOT to expect from support?
Why not 24/7 support?
We believe software should be user friendly and user's should not have to call for help. And for the features which are not available cannot be build overnight anyway. We are monitoring our servers everyday. In case of a server downtime you can always call us.