What is Pathology Software?

In the context of the Indian Healthcare System, a Pathology Software is a tool that helps pathologists, lab owners, lab technicians and the receptionists run the various operations in the lab. It supports 4 main operations - Patient registration and billing, Lab reporting, Accounting and Referral Business Management, along with numerous others.

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Pathology software is also known as Pathology Lab Software, Lab Management Software. In formal terms they are known as LIS which stands for Lab Information System or LIMS which stands for Lab Information Management System.

Pathology Labs today rely on online softwares to offer error free reporting, and high quality patient experience. Features like sharing reports online via WhatsApp, Email and Sms has been contributing greatly to patient experience.

Type of pathology software and pricing

Pathology software is mainly available in two formats today: Online and Offline. While offline has been the norm, the market is shifting more towards online software due to its lower upfront cost and much better customer service and user experience.

About Offline softwares:
Great for data security and privacy, but doesn't ensure data safety. Can offer fast access to the data and doesn't depend on internet connectivity. Have a high upfront cost, poor customer support service. Data lost will be incredibly difficult to restore.

About Online softwares:
Great for data safety. Great customer support. Low upfront cost. Easy and automatic upgrades.

Operations managed by Pathology Software

Patient registration and billing

Managed by a receptionist it's extremely important that Patient registration and billing is simple and fast to operate. Software should be easy to learn, any change in receptionist and not require a lot of training effort.

Lab reporting

The software should allow for a simple reporting process, but most importantly help in accurate reporting and catch and warn on human errors while reporting. Options for sharing the report and status of the report with Patient in realtime is the key.

Referral Business Management

Most standalone labs in India depend on Doctors (Referrers) to send them cases, it is crucial to any lab business to know and manage their partnership with Doctors to receive flow of cases.
Pathology labs need to earn Doctor's trust and a good lab management system (lab software) can help them achieve this by providing referral business reports, providing simple ways of lab report sharing with Doctors etc.

Benefits of using a pathology lab software

The right pathology lab software can provide a lot of benefits:

Saves time & reduces error

The traditional method of billing and reporting manually requires a lot of effort and time and is also prone to human errors. Lab software reduces manual mistakes and saves time by automatically handling the repetitive and grunt tasks in billing, reporting, etc. For eg, as a lab owner if you are calculating the referral business the software handles everything from filtering the cases to doing the calculations, saving your precious time and reducing errors in the process.

Improves patient experience

Patient experience depends on a lot of factors, which usually starts from the time the patient is billed and ends with delivering an accurate high quality report to the patient. Everything from the bill provided to the timely delivery of reports and keeping the patient updated about the status of the report all throughout is essential in providing a good experience. A lab software enables you to provide a high-quality service in all these aspect to the patient.

Emergency report access

Unlike the traditional manual or offline software, online software allows you to access it from anywhere. So, in case of emergencies, you can approve and share reports to both patients and doctors from anywhere.

Run smooth operations

With a lab management software, a lab owner can oversee every aspect of the operations from anywhere. Moreover, as it runs on multiple computers - receptionist can do billing at their desk while the lab technicians can see the upcoming or pending tests in their own dashboard. This ensures everyone is aware of their work and gets it done on time. Even if you are not present in the lab, you can see if reports are being done and delivered to the patients in a timely manner. This provides you with direct access to operations and makes sure the lab operates smoothly irrespective of your presence in the lab.

Reduce internal frauds

Internal frauds are very common in individual labs and lab owners lose a lot of money on this. Tracking employee activities for future audits can tackle this significantly. Moreover, realtime notifications on sensitive activities also helps owners to tackle internal frauds to significant level

Hassle-free data maintenance and data security

An online lab software keeps all records organized and accessible. This reduces time spent searching for records, maintaining compliance, and accessing past reports of patients when required. Moreover with a good lab software you can also control access level for employees, that ensures patient data and reports doesnot get misutilized.