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Lab Owner
The lab owner manages overall operations, including finances, staff hiring, compliance, and daily management of the lab.
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Phlebotomists
This person collects blood and other samples from patients carefully and safely, either at the lab or during home visits.
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Lab Technicians
The lab technician processes the samples, performs tests, and prepares accurate reports under proper guidelines.
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Cashier / Front Desk Staff
This person handles patient registration, billing, payments, and basic customer support.
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PRO (Public Relations Officer)
The PRO plays an important role in business growth by building relationships with doctors, clinics, and hospitals, arranging tie-ups, and helping bring regular referrals to the lab.