# Labsmart: Pathology Lab Software

> Labsmart is cloud-based pathology lab software for pathology labs, diagnostic centres and radiology centres in India. It covers patient registration, billing, lab reporting, online report delivery (WhatsApp, SMS, email), referral doctor management, accounting and business analytics. Plans start at Rs.417 + GST per month (billed yearly), with a 5-day free trial.

Canonical page: https://www.labsmartlis.com/

## Key facts

- 3,000+ labs currently run Labsmart.
- 2 Crore+ reports printed and delivered online.
- 600+ Google reviews, average rating 4.9.
- 7+ years in business.
- Free demo, free setup and free training. First report in about 5 minutes; complete setup within 2-3 days.
- A web application: runs in any modern browser on any computer or phone with an internet connection. There is no offline version; MS Word templates can be shared for emergencies.
- Covered by Hindustan Times, Silicon India and Startup Times.

## Lab reports

Create professional, high-quality lab reports that build patients' and doctors' confidence in your lab. See [pathology reporting software](https://www.labsmartlis.com/solutions/pathology-reporting-software).

- **Send reports online:** Review and share reports with patients and doctors over WhatsApp, SMS or email, as well as printing them.
- **Report customisation:** Customise the test database, add new tests, change report formats for all departments and update normal values yourself.
- **Prefilled interpretations:** Interpretations written in consultation with doctors make reports patient-friendly.
- **QR-coded bills and reports:** Patients scan the bill QR code to download the report PDF once it is ready, or use the QR code on the report.
- **Auto calculations:** Built-in formulas for calculated parameters remove manual errors. See all [inbuilt lab report formulas](https://www.labsmartlis.com/features/inbuilt-lab-report-formulas).
- **Digital signatures:** Print or send reports with a pre-saved digital signature.

## Accurate reporting

Built-in checks and restrictions help lab technicians avoid reporting errors.

- **Abnormal value checker:** Warns when a result is far outside the normal range, so typing errors can be corrected.
- **Template restrictions:** Restrict a reporting template by patient gender or age, so gender-specific wording is never left in by mistake.
- **Auto calculations:** Built-in formulas calculate derived parameters (see the [list of formulas](https://www.labsmartlis.com/features/inbuilt-lab-report-formulas)).

## Patient experience

- **Branded bills:** Professional, insurance-compliant bills with your lab's logo.
- **Instant report via bill QR code:** Patients get an SMS when the report is ready and open it by scanning the QR code on their bill.
- **Automated SMS:** Welcome SMS, bill SMS (amount paid and balance) and report-ready SMS.
- **Patient management:** Register patients, track report status, view past reports and export patient details to CSV.

## Emergency report access

Because Labsmart is cloud-based, the lab owner can share urgent reports from a phone even when the lab is closed, and the lab owner or pathologist can review and approve reports online from anywhere.

## Business management

- **Daily accounting:** Track daily income, expenses, transactions and refunds.
- **Pending tests:** Technicians see which tests are pending, in progress and completed.
- **Business insights:** Analytics on the lab's performance.
- **Expense management:** Category-wise budgets and expense tracking.
- **Referral doctors:** High-quality reports and a doctor portal help build referral doctors' trust in your lab.

## Data safety and security

- **Separate employee logins with permissions:** For example, normal values set by the owner cannot be changed by a technician without permission.
- **Employee activity tracking:** Important changes made by employees are logged so the owner can audit them later. See [activity tracking](https://www.labsmartlis.com/features/activity_tracking).
- **Internal fraud prevention:** Records cannot be deleted, and every change is logged against the employee who made it.

## Report formats for all departments

Labsmart handles report formats for Haematology, Biochemistry, Serology & Immunology, Clinical Pathology, Microbiology, Endocrinology, [Histopathology](https://www.labsmartlis.com/solutions/histopathology-reporting-software) and Cytology. Each lab keeps its own test database, which can be extended to any number of tests. You can:

- Add new tests.
- Add and customise interpretations.
- Auto-calculate results (for example CBC, Lipid profile, LFT, KFT) and autocomplete possible results.
- Set normal values by patient age and gender.

## How Labsmart compares

| | Labsmart | Offline software | Other online software |
| --- | --- | --- | --- |
| Real reviews | 600+ Google reviews, 4.9 rated | Hard to find | Hard to find |
| Customer support | Included and free; telephonic; ticket system; DMLT-qualified staff | Pay per request; low reliability after one-time payment | Limited |
| Pricing | Low upfront cost, support included | High upfront cost, no trial, no support included | Similar or higher |
| End-to-end lab management | Billing, reporting, daily accounting, referral management | Reporting only; single user, single desktop | Varies |
| Online report sharing | Yes | No | Varies |
| Runs on multiple computers | Yes | No | Varies |
| Access from a phone | Anytime, anywhere | No | Maybe |
| Role-based employee logins | Yes | No | Varies |
| Health checkup panels and packages | Yes | No | Varies |
| Internal fraud prevention | Activity tracking of changes and errors | No | Maybe |
| Expense management | Yes | No | Varies |
| Realtime and daily email notifications | Yes | No | Maybe |
| Data export | Yes | No | Maybe |
| Setup | First report in 5 minutes; full setup in 2-3 days | Slow, complex, support-dependent | Varies |
| Regular feature updates | Yes | No | Maybe |

## Switching to Labsmart

- [From MS Word](https://www.labsmartlis.com/articles/ms-word-to-labsmart-migration-guide): Shortcomings of running a lab on MS Word and the benefits of switching.
- [From offline software](https://www.labsmartlis.com/articles/offline-software-migration-guide): How online lab software compares to offline software.
- [From other online software](https://www.labsmartlis.com/articles/other-online-pathology-software-to-labsmart): How Labsmart compares, with guided migration support.

## Automated SMS

Messages go through the transactional route, so they reach patients on DND and late at night. Each SMS type is opt-in.

- **Welcome SMS** with your lab's name and phone number.
- **Bill SMS** with payment details.
- **Report-ready SMS** sent automatically when a report is marked final.

SMS costs 20 paise per credit. Credits can be bought from Rs.200 to Rs.1,000 at a time from within the software.

## Pricing

All plans are billed yearly; monthly figures are for estimation. Every plan includes a 5-day free trial, no hidden charges, free telephonic and Google Meet support all year, and fast setup. Full details: [pricing](https://www.labsmartlis.com/pricing).

### Plans

| Plan | Price | Includes |
| --- | --- | --- |
| Basic | Rs.417 + GST/month (Rs.4,999 + GST/year) | Patient registration; billing for pathology, outsourced tests, digital X-ray, USG, CT, MRI, ECG; test panels and packages; business reports; lab reports; QR-coded bills and reports; WhatsApp, SMS and email reports; 12,000 bills |
| Advanced | Rs.625 + GST/month (Rs.7,499 + GST/year) | Everything in Basic, plus Google Review Builder, multiple user logins, internal fraud prevention, permission management, activity tracking, browser security; 12,000 bills |
| Premium | Rs.833 + GST/month (Rs.9,999 + GST/year) | Everything in Advanced, plus expense management, Labsmart Doctor portal, business analysis, test count analysis, data export; 20,000 bills |

### Add-ons for radiology (all plans)

Diagnostic centres and radiology centres add USG and digital X-ray reporting to any plan. Talk to the sales team to add them.

- **USG reporting:** Create ultrasound reports from customisable templates. Rs.4,800 + GST/year or Rs.3,000 + GST/half-year.
- **Digital X-ray reporting:** Create digital X-ray reports from customisable templates. Rs.4,800 + GST/year or Rs.3,000 + GST/half-year.

## Sales and support

The sales team are lab automation guides with pathology lab backgrounds (DMLT, MLT). They give free demos and help labs migrate. Hours: 10AM-6PM, Monday to Saturday.

- Mr. Hari: +91-9606488794
- Mr. Ashu: +91-9606488795
- Ms. Aarti: +91-7348903002
- Ms. Priya: +91-9606488797
- Mr. Waseem: +91-9606400746

Existing customers get year-round support by raising a ticket from within the software, with telephonic and screen-share (Google Meet) help.

## Frequently asked questions

**What is Labsmart?**
Labsmart is pathology lab software used in 3,000+ pathology labs across India. It is a complete lab management system covering patient registration, billing, lab reporting, referral business, expense management and employee management. You can take a 5-day free trial.

**Is Labsmart an offline or online lab software?**
Labsmart is cloud-based. There is no offline software, but MS Word templates can be shared for use in emergencies.

**Can Labsmart handle report formats for different lab departments?**
Yes: Haematology, Biochemistry, Serology & Immunology, Clinical Pathology, Microbiology, Endocrinology, Histopathology and Cytology.

**What are the key features of pathology software?**
Pathology lab software mainly helps with four operations: patient management and billing, creating high-quality lab reports, accounting and business management, and referral business management. It can also help with expense, inventory and employee management.

**Can I WhatsApp, SMS or email lab reports with Labsmart?**
Yes, directly from the software to the patient or the referring doctor.

**What happens post fair usage?**
Early subscription renewal is required if the fair usage limit (the plan's bill count) is reached.

**Do I need Windows 7 or Windows 10?**
No. Any operating system works; you only need a web browser and an internet connection.

**Do you offer distribution or reselling programs?**
Not currently. Email info@labsmartlis.com with your interest to hear about future programs.

**Can you make feature changes for my lab?**
Development is prioritised on market feedback, relevance, feasibility and urgency. Feedback on missing features is welcome.

**What happens to my data if I plan to discontinue?**
You keep access to your data, either through the software or as downloadable CSV and PDF files.